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From Zero to Hero: Building a Strong Social Media Presence for Your Business

Written on October 24, 2023

As fellow business owners, we understand the challenges of starting your social media presence from scratch. According to, in 97% of Aussie consumers went online to check out new local businesses, making it their primary source for finding brands that meet their needs. Engaging with your audience through comments, likes, and interactions can help build trust and enhance your online reputation.

The good news is that you don’t need to be a Fortune 500 company to achieve social media success. Building a social media presence for your small business is a cost-effective way to increase visibility and revenue. If you’re wondering where to start, here are 5 best practices to consider:

  1. Understanding of Social Media Basics: Your social presence should be appealing, informative, and responsive. Tailor each platform to your audience, maintain professionalism, and post engaging content. Always respond promptly and professionally to comments, showcasing your brand’s voice.
  2. Define Your Goals: Have clear objectives for your social media journey, whether it’s brand awareness, lead generation, or customer engagement. Setting specific goals keeps your strategy focused and effective.
  3. Know Your Audience and choose your platform: Understand your audience database and deliver content that aligns with their interests and preferences. Identify what they engage with and tailor your strategy accordingly. According to a survey conducted in January 2020 on statista, about social media usage of small and medium-sized businesses in Australia, about 90 percent stated they used Facebook. Facebook was the most used social media platform by small and medium-sized businesses across all industries in Australia.
  4. Develop Your Voice: Establish a unique brand identity through consistent tone and personality. Match your online voice with your industry expectations and your organisation’s distinct qualities. A positive and consistent voice builds trust and connections.
  5. Social Media Plan: Develop a strategic approach by tracking key metrics, analysing performance, and continuously optimising your strategy. Understand your audience, set measurable goals, and provide consistent, valuable content to engage your audience effectively.

Take a look at local Aussie businesses like BlackMilk Clothing. Through consistently sharing relatable content, engaging with their audience, and implementing innovative campaigns, they have created a loyal customer base and strong brand advocates. But it doesn’t end there. Here are 5 tips to up your social media game:

  1. Keep It Brief: People used to say content is king. Let’s say short content is king. In our fast-paced world, concise content is key. Short, informative posts grab attention more.
  2. Start Yesterday: Create your social media account today, establish your social media presence now. It’s never too late to begin.
  3. Be consistent and interactive: Even with a busy schedule, regular and interactive posts are vital. Make it a habit, it’s the backbone of your social media presence.
  4. Budget Smart: It’s not a problem to have limited funds. Occasionally invest in promoted content wisely. Believe us, quality over quantity, even with a small budget, can make a difference.
  5. Learn and Repeat: Analyse what works and replicate successful strategies. It’s a simple but effective way to steadily grow your social media presence.

However, having a presence alone doesn’t give people a reason to search for your business. It’s the value you provide that sets you apart. This is where Hive Media can help. We specialise in crafting tailored social media marketing strategies and executing campaigns that not only establish your presence but also create meaningful connections with your audience. If you’re looking to elevate your business through social media, don’t hesitate to contact us.